As Each Person and their customer base grew, it was important to them to find a partner that would enable them to maintain the established high quality of meaningful reward options, wherever the recipients were. To continue to learn about what was working, the team wanted to make sure that they could access data and insights around orders. As order volumes increased, the team were not only looking for a reliable, technology solution that would enable them to ensure a great customer experience, as they scaled they were looking for a solution that would not require a lot of manual work to maintain.
Each Person were impressed with the wide variety of reward options available through the Runa Network and the fact that they were available in a range of different countries, especially important as Each Person continued to work with customers globally. This enabled them to offer choice to their users which is so critical for delighting their customers.
Leveraging the Runa API with their ecard feature, the team were able to get up and running quickly and loved having a dedicated member of the Runa team to help them launch and collaborate with them as they grow. Since launching, the Each Person team have found that Runa makes it easy for them to manage their account including topping up their balances in multiple countries, generating invoices in seconds and accessing reporting and data.
With Runa, Each Person have found a technology partner that scales with them. They can rely on the platform to handle high volumes quickly.