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Rippl Case Study | Runa

Written by Eleanor Hermon | Jun 9, 2023 1:10:55 PM

The Challenge

Rippl’s platform is built upon meaningful engagement and seamless interaction. A central part of its user experience enables instant recognition and streamlined reward for both managers and employees, wherever they are. Digital gift cards elevate this functionality and deliver a personalised experience with memorable value to users.

Rippl were previously adopting many manual processes, spreadsheets and shopping to deliver employee gift cards via their platform. Rippl needed a digital solution that aligned with the technical capability of their software. The solution needed to have a useful admin interface that automated budgets and orders, plus smoothly integrated into their platform.

Success In Numbers

Rippl were able to implement Runa in under 4 weeks and saw immediate benefits in back-office efficiencies. Runa was able to free up significant time previously spent on manually ordering and processing gift cards, saving 80% on costs and driving 5x more efficiency for Rippl’s team. Adding this new functionality to their rewards and incentives programmes, Rippl were able to attract new customers, including leading UK companies with 150,000+ employees. This supported Rippl’s ambitions to continue their expansion as a global reward and incentives solution.