After assessing its options, the group began looking for a global, adaptable and cost effective platform, backed by a team with strong experience of the market, and an ability to service Sodexo’s complex and unique needs. James Bancroft, Digital & Physical Gift Card Platform Development Manager, mentioned that “We didn’t want to go ‘all in’ from the outset; the plan was to find a solution that could scale according to our demands.” On studying the market, it became clear to James that only a handful of suppliers could meet their required levels of choice and functionality, and Runa was at the top of the pile.
Runa’s platform was flexible enough to shape itself around their goals, and adapted to their requirements. James added that “the API’s setup was made easy through clear and concise documentation – a rarity in the eGifting space.”
When it came to the implementation, the team was “astonished at how quick it was to get everything set up.” Sodexo got real time access to an additional 50 retailers in one hit and gave our clients a frictionless method of ordering e-vouchers through the comfort of a Sodexo-branded platform.