Runa Connect was exactly what VoucherCodes was looking for. Alex Bosier, Director of Operations, shared that “from start to finish, the whole process was seamless. Within hours, we were able to bulk download the rewards we needed using the Connect portal.”
Because Runa is directly integrated with over 100 brands, the time it took for customers to receive the eGifts went from a minimum of 3-5 days, to real-time and instant fulfillment. Additionally, access to more brands has allowed VoucherCodes to move into new sectors of the market and approach existing advertisers in different ways. “We can now offer advertisers the ability to use their own eGift, instead of a voucher code, or help drive a second sale with no discounts involved,” Alex mentioned. Working with Runa has continued to open many opportunities to work with new partners, which is having a significant positive impact on sales and commission.
Operationally, Runa Connect has also saved their team a huge amount of time. The Runa API automates delivery to their users in real-time, the CSV mass fulfillment functionality on the portal makes it easy to send eGifts on an ad-hoc basis to many recipients, and the “Quick Order” tool makes it possible to immediately deliver an eGift.