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Customer incentives

VoucherCodes Increases Customer Acquisition With Digital Rewards

VoucherCodes were able to save over 1000 hours of manual work using Runa to source and send a wide range of digital rewards.

VoucherCodes Case Study | Runa

The Company

VoucherCodes is a leading UK savings and deals destination, bringing together the best offers, incentives, vouchers, and sales for over 5,000 of the UK’s leading online and high street attractions, restaurants and retail stores.

The Challenge

VoucherCodes was using digital gift cards as an incentive for customers to buy products from VoucherCodes advertisers. VoucherCodes was processing a significant volume of digital gift cards daily with supply from a limited number of brands.  

Additionally, eGifts were being ordered and generated via spreadsheets through a manual and fragmented process which was time consuming and error prone.

 

The Solution

Because Runa is directly integrated with over 100 brands, VoucherCodes did not only have greater choice and flexibility in rewards, they were also able to reduce the time it took for customers to receive gift cards from 3-5 days to instant fulfilment.

Operationally, Runa Connect has also saved their team a huge amount of time, using the API to automate large-scale and immediate delivery of eGifts.