Over the past few weeks, the gift card and incentives industry has faced the most coordinated wave of cyberattacks many of us have ever seen. Aggregators, processors and the platforms that run redemption sites have been targeted at the same time. Several have taken their services offline, some for more than a week, at
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Businesses today need payout solutions that are as flexible and customizable as the people they serve. Sometimes that means sending a gift card for instant choice, sometimes it’s a direct-to-bank transfer, and sometimes the right fit is a prepaid card. With Runa, you don’t have to choose just one. From gift cards to pu
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A customer confirms a referral on their phone, and the reward has about as long as it takes to close a tab to prove the campaign was worth it. That reward is a campaign-triggered payout: value that fires off the back of an action, sent to someone you usually know almost nothing about. Whether they can spend it was sett
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A clean sale is not the same as a kept sale. A gift card can clear every check at the moment of purchase, from valid card to authorized payment and code delivered, and still turn into a loss weeks later. Gift cards are roughly four times more prone to chargebacks than physical goods (Riskified), and … <a href="/
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If you run partnerships at an employee engagement platform, you know the Monday meeting. Finance asks why reward costs came in over plan. Product asks why a brand the team has been promising employer customers for two quarters still isn’t reliably in the catalog. Someone flags another support ticket sitting unans
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Put yourself in the buyer’s seat for a moment. You sit through three employee engagement platform demos in the same week. The recognition flows look familiar: peer shout-outs, manager awards, milestone tracking, social feed. Then each demo gets to the redeem step. Two platforms redirect to a third-party catalog. New ta
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Only 10% of employees say their organization has ever asked them how they want to be recognized. The recognition moment is designed for the recipient. The reward, mostly, isn’t. That mismatch is the thing employee engagement platforms haven’t fully solved. Not because gift cards are broken, but because the
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At Runa, we see thousands of reward redemption moments across loyalty programs, and one pattern keeps showing up: gift cards are essential, but they are not always enough. The quiet part many programs do not say out loud is that a gift-card-only catalog can still leave members with value they do not know how, where, &h
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Just like for a lot of software businesses out there, most of Runa’s services are based on a Cloud-based microservices design with AWS being our exclusive cloud provider. To build systems capable of processing hundreds of thousands of events in seconds in a reliable manner, we have additionally adopted the approach to
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Prepaid cards have a PR problem. Say “prepaid,” and most people picture a disposable plastic card with limitations. But that image is outdated. The most innovative businesses are using prepaid cards in ways that are fast, flexible, and surprisingly strategic. Not just to send funds, but to power engagement, build trust
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Fintechs, neobanks, and digital wallets are creating billion-dollar loyalty ecosystems – and they’re powered by gift cards. For merchants, this isn’t just another marketing tactic. It’s a new revenue channel hiding in plain sight. According to recent data, 77% of banking customers expect loyalty rewards, but only
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Every day, 60 million Americans earn money through gig platforms. They’re driving for Uber, delivering for DoorDash, freelancing on Upwork, and powering the on-demand economy that generates hundreds of billions in annual transactions. But paying these workers is expensive for platforms, and frustrating for worker
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Mastering international B2C payments: Simplifying global payouts for modern businesses
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Break new ground with Runa Pay to Card - Global payouts, simplified
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