DOWNLOAD STUDY
Decoding Payouts for Gig Workers and Freelancers
Get the data behind what keeps independent workers coming back—and why the payout experience is more powerful than you think.
Make Payouts Part of Why They Choose You
Gig workers and freelancers have options, and they use them. With many working across multiple platforms, the payout experience is no longer just a nice-to-have. It’s a reason to stay—or switch.
What gig workers and freelancers are saying:
- Payouts drive platform preference. Fast, smooth access to earnings helps workers stay focused—and choose your platform more often.
- Delays create friction. Payment lags and unclear timelines add stress and reduce trust, pushing workers to look elsewhere.
- Speed and control are non-negotiable. Many freelancers want instant access to their earnings through digital wallets or bank transfers—on their terms.
- High fees push people away. Over one-third of independent workers say they want lower fees to access their payouts.
