Last Updated: September 29, 2023
What is a subprocessor?
In order to provide its services, Runa may engage third parties or other members of the Runa corporate group (affiliates) to carry out data-processing activities that involve access to customer data. These organizations, called “subprocessors,” are identified below with their locations and the types of services they provide to Runa.
Subprocessors
|
Vendor |
Type of Service |
Country |
|
Amazon Web Services, Inc. |
Primary cloud infrastructure provider for Runa, where all SaaS applications are hosted and related data is stored |
Ireland |
|
SalesForce Sales Cloud |
CRM platform |
United States |
|
HubSpot |
Marketing platform |
United States |
|
MixPanel |
Product analytics |
Europe |
|
Oracle NetSuite |
Financial accounting platform including customer invoicing |
United Kingdom |
|
Snowflake Inc. |
Data warehousing services for the purposes of business intelligence |
United Kingdom |
|
Kleene.ai (Minoro Ltd) |
Data transfer services to support business intelligence |
United Kingdom |
|
Clearbit |
Marketing automation platform |
United States |
|
Chili Piper |
Meeting booking platform |
United States |
|
Zendesk |
Customer support platform |
Ireland |
|
Auth0 |
Authentication platform providing authentication services for all Runa products |
Europe |
|
Intercom |
In-product messaging platform |
United States |
|
Datadog, Inc |
Logging and monitoring platform |
United States |
|
Braintree Payments |
Disputes and Chargebacks |
Europe |
|
Google Cloud |
Google Workspace Apps |
Europe |
|
Lightdash |
BI Tool |
Europe |
|
Slack |
Messaging services |
United States |
|
Jira |
Internal Ticketing Service |
Global |
Affiliates
|
Name |
Location |
|
Runa Network Limited |
United Kingdom |
|
Runa Network Inc |
Delaware |
|
Runa Network GmbH |
Germany |
|
Runa Network Limited (РУНА НЕТУОРК SLLC ) |
Bulgaria |