Last Updated: 26th February, 2025
What is a subprocessor?
In order to provide its services, Runa may engage third parties or other members of the Runa corporate group (affiliates) to carry out data-processing activities that involve access to customer data. These organizations, called “subprocessors,” are identified below with their locations and the types of services they provide to Runa.
Subprocessors
|
Vendor |
Type of Service |
Country |
Data processing Agreement |
|
Amazon Web Services, Inc. |
Primary cloud infrastructure provider for Runa, where all SaaS applications are hosted and related data is stored. |
Ireland |
|
|
SalesForce Sales Cloud |
CRM platform. |
United States |
|
|
HubSpot |
Marketing platform. |
United States |
|
|
MixPanel |
Product analytics. |
Europe |
|
|
Oracle NetSuite |
Financial accounting platform including customer invoicing. |
United Kingdom |
|
|
Snowflake Inc. |
Data warehousing services for the purposes of business intelligence. |
United Kingdom |
|
|
Kleene.ai (Minoro Ltd) |
Data transfer services to support business intelligence. |
United Kingdom |
|
|
Clearbit |
Marketing automation platform. |
United States |
|
|
Chili Piper |
Meeting booking platform. |
United States |
|
|
Zendesk |
Customer support platform. |
Ireland |
|
|
Auth0 |
Authentication platform providing authentication services for all Runa products. |
Europe |
|
|
Intercom |
In-product messaging platform. |
United States |
|
|
Datadog, Inc |
Logging and monitoring platform. |
United States |
|
|
Braintree Payments |
Disputes and Chargebacks |
Europe |
|
|
Google Cloud |
Google Workspace Apps |
Europe |
|
|
Lightdash |
BI Tool |
Europe |
|
|
Slack |
Messaging services |
United States |
|
|
Jira |
Internal Ticketing Service |
Global |
|
|
Clouflare |
Web Application Firewall |
United States & Europe |
|
|
Riskified |
Fraud Protection Provider |
United States |
|
|
Mailchimp / Madril |
Email Provider |
United States |
|
|
Hyperwallet Group Companies |
Payment Services Provider |
United Kingdom & Europe |
|
|
Hyperwallet Group Companies |
Payment Services Provider |
United Kingdom & Europe |
|
|
PayPal, Inc. |
Payment provider |
USA |
|
|
PayPal (Europe) S.à r.l et Cie, S.C.A., |
Payment provider |
Europe |
Affiliates
|
Name |
Location |
|
Runa Network Limited |
United Kingdom |
|
Runa Network Inc |
Delaware |
|
Runa Network GmbH |
Germany |
|
Runa Network Limited (РУНА НЕТУОРК SLLC ) |
Bulgaria |