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The Real Reason Platforms Switch Reward Providers: Trust Broke First
Employee Engagement Employee Rewards
5 min read

The Real Reason Platforms Switch Reward Providers: Trust Broke First

If you run partnerships at an employee engagement platform, you know the Monday meeting. Finance asks why reward costs came in over plan. Product asks why a brand the team has been promising employer customers for two quarters still isn&#8217;t reliably in the catalog. Someone flags another support ticket sitting unanswered into day four. You&#8217;re &hellip; <a href="https://runa.io/blog/the-real-reason-platforms-switch-reward-providers/">Continued</a>

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Why Employee Engagement Platforms Should Own the Reward Experience
Employee Engagement Employee Rewards
7 min read

Why Employee Engagement Platforms Should Own the Reward Experience

Put yourself in the buyer’s seat for a moment. You sit through three employee engagement platform demos in the same week. The recognition flows look familiar: peer shout-outs, manager awards, milestone tracking, social feed. Then each demo gets to the redeem step. Two platforms redirect to a third-party catalog. New tab, different navigation, generic logos. &hellip; <a href="https://runa.io/blog/why-employee-engagement-platforms-should-own-the-reward-experience/">Continued</a>

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Beyond Gift Cards: Why Spend-Anywhere Rewards Belong in Employee Recognition
Employee Engagement Employee Rewards
5 min read

Beyond Gift Cards: Why Spend-Anywhere Rewards Belong in Employee Recognition

Only 10% of employees say their organization has ever asked them how they want to be recognized. The recognition moment is designed for the recipient. The reward, mostly, isn&#8217;t. That mismatch is the thing employee engagement platforms haven&#8217;t fully solved. Not because gift cards are broken, but because the catalog model that defined the last &hellip; <a href="https://runa.io/blog/beyond-gift-cards-why-spend-anywhere-rewards-belong-in-employee-recognition/">Continued</a>

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Auth0 Fission: Splitting a Tenant Without Nuclear Fallout
Engineering
10 min read

Auth0 Fission: Splitting a Tenant Without Nuclear Fallout

Auth0 is about as ubiquitous to the auth space as Coca-Cola is to fizzy drinks. For most people with a technical background, it is usually the first name that comes to mind for user management, authentication and authorisation. I only wish this were a sponsored post, because one of the few drawbacks of choosing Auth0 &hellip; <a href="https://runa.io/blog/auth0-fission-splitting-a-tenant-without-nuclear-fallout/">Continued</a>

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The Form Is The Funnel: 99.4% of Runa Rewards Redeem Inside 30 days
Prepaid
4 min read

The Form Is The Funnel: 99.4% of Runa Rewards Redeem Inside 30 days

Catalog isn’t usually the redemption problem. The real leak is the payout form that appears after a member clicks “Redeem.” 99.4% of rewards delivered through Runa are redeemed within 30 days. That number isn’t just proof of a strong catalog. It’s proof of a lower-friction redemption experience. When loyalty program members click “Redeem,” they aren’t &hellip; <a href="https://runa.io/blog/the-form-is-the-funnel-99-percent-of-runa-rewards-redeem-inside-30-days/">Continued</a>

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Stop Breaking Production: A Step Function Rollout Strategy That Works
Engineering
8 min read

Stop Breaking Production: A Step Function Rollout Strategy That Works

How confident are you that your next change won’t blow up production? In traditional server-based systems, gradual rollouts and canary deployments are standard practice. In serverless systems, however, we too often treat infrastructure as magic black boxes rather than critical, complex systems that deserve the same rigor. Even with extensive pre-production testing, this leaves us &hellip; <a href="https://runa.io/blog/stop-breaking-production-a-step-function-rollout-strategy-that-works/">Continued</a>

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The Pains of the Cloud: Deprecated Services and why Lambdas are King
Engineering
10 min read

The Pains of the Cloud: Deprecated Services and why Lambdas are King

New rails. New wallets. New payout types. New regulations. New fraud tactics. It’s all on the table for 2026. For teams handling rewards, incentives, and disbursements, that means the old model of “send one payout type via one channel and call it a day” is at its breaking point. Recipients now expect instant, flexible, mobile-native &hellip; <a href="https://runa.io/blog/the-pains-of-the-cloud-deprecated-services-and-why-lambdas-are-king/">Continued</a>

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Three Payout Predictions To Watch in 2026
Insights
10 min read

Three Payout Predictions To Watch in 2026

New rails. New wallets. New payout types. New regulations. New fraud tactics. It’s all on the table for 2026. For teams handling rewards, incentives, and disbursements, that means the old model of “send one payout type via one channel and call it a day” is at its breaking point. Recipients now expect instant, flexible, mobile-native &hellip; <a href="https://runa.io/blog/three-payout-predictions-to-watch-in-2026/">Continued</a>

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