Frequently Asked Questions
Frequently Asked Questions
WeGift is now Runa. As we are evolving our products and services to offer the best possible experience, we have updated our brand too.
WeGift officially became Runa on March 30, 2023.
WeGift is now Runa. Our new website is www.runa.io.
Moving forward you will see our new name, Runa, in your account, in any correspondence with our team and invoices.
The legal company names will change as below. Please know these are just name changes and the underlying legal entities are the same (same registration numbers):
- UK: “The Voucher Market Limited” is now “Runa Network Limited”
- USA: “WeGift USA Inc” is now “Runa Network Inc.”
- Germany: “WeGift GmBH” will become “Runa Network GmbH” (note this is currently in process)
Our name
WeGift is now → Runa.
Our email addresses
firstname.lastname@runa.io (ex: john.smith@runa.io). Emails to old WeGift addresses will be forwarded.
Our website: www.runa.io
Social handle: @RunaPay
LinkedIn: linkedin.com/RunaPayouts
Our logo:
Our network and infrastructure:
We’re building new infrastructure for exchanging digital value globally — gift cards, crypto, shares, donations, prepaid cards, and more.
- Your access to the product – you can continue using it as normal.
- Runa still offers an industry-leading catalog of brands.
- Same phenomenal support.
Yes. We are making it better. Based on customer feedback:
- More gift card options and categories.
- New payout options like subscriptions, donations, cryptocurrencies, and shares.
- New currencies and more country access.
- Forex capabilities.
- A new reporting API.
The WeGift brand no longer reflected the range of services we provide. People associated it only with gift cards. Runa offers more: rewards, incentives, payouts, etc.
Runa is a digital value network and infrastructure that allows anyone to pay and get paid instantly. It helps move digital value easily, enabling new revenue channels.
Existing customers and brands don’t need to make any immediate changes. You will notice new features, improved analytics, and better performance.
Please use https://connect.playground.runa.io/api/b2b-sync/v1/auth instead of https://playground.wegift.io/api/b2b-sync/v1.
Live API remains the same. Optionally, you can switch to api.runa.io.
Please ensure you or your clients whitelist the following domain:
*.runa.io
Yes. You can continue using the product without any required changes.
You will see the Runa name in your account, communications, and invoices. Company name will change from “The Voucher Market Limited” to “Runa Network Limited”.
- Runa Send – send any digital value instantly.
- Mass Send – bulk payout functionality.
- Payout Link – send open balance for recipient selection.
- Runa Issue – create and manage your own digital currency or gift card.
- Runa Network – send gift cards, prepaid cards, crypto, shares, donations, etc.
No. There should be no lag. If you encounter issues, contact support@runa.io.
Of course! We’re expanding our catalog to include even more options.
If you are a customer, contact your account manager or email cs@runa.io.
General questions? Visit runa.io/contact. We’d love your feedback!
You can find all API documentation here: https://developer.runa.io/