RUNA SHOP PRODUCT SERVICE TERMS

PLEASE ENSURE YOU HAVE READ THESE TERMS CAREFULLY BEFORE PROCEEDING TO USE OUR SERVICES. 

Last Updated: 1st September 2025

These Runa Shop Product Service Terms (“Runa Shop Specific Terms”) specifically apply to the extent that your Commercial Form reflects that you are receiving the Runa Shop Product or you otherwise use the Runa Shop Product. Any undefined terms shall have the meaning ascribed to them in the general Terms of Use. These Runa Shop Specific Terms are intended to be additional to the general Terms of Use agreed by the Parties.

1. Introduction: Buyer wishes to promote and allow Buyer Customers to purchase certain Digital Assets from Buyer via a web platform solution provided by Company. Through this platform, Buyer may be permitted to provide additional incentives to Buyer Customers related to Digital Asset purchases including the provision of Buyer cashback for Buyer Customers, or discounts on the Digital Asset price (“Buyer Incentives”). Accordingly, the Parties agree that Digital Assets will be sold through Company Technology to Buyer’s Customers on these additional terms set forth herein:
2. Company Obligations: Company shall:
   
   1. Develop, operate, maintain and provide to Buyer during the Term a Runa Shop platform specific to Buyer where Buyer’s Customers shall be permitted to purchase Digital Assets from Company (except US Buyers shall be permitted to purchase Digital Assets from Buyer).
   2. Collect payment from the sale of Digital Assets.
3. Buyer Obligations: Buyer shall:
   
   1. Use reasonable commercial efforts to promote its Runa Shop platform and the products and/or services available for sale on such Runa Shop platform.
   2. Ensure that any Buyer Customer who uses its Runa Shop platform has been authenticated and recognized as a Buyer Customer.
   3. Require Buyer Customers to login or otherwise be authenticated prior to use of Runa Shop.
   4. Carry out all compliance requirements outlined in Applicable laws.
   5. Maintain an accurate customer terms of use page and privacy policy page accessible on the Runa Shop.
   6. Provide the Company, upon request, with true and accurate information about the purpose of distribution to such Gift Card Recipients and take steps to establish the existence and the identity of the Gift Card Recipients.
   7. Be responsible for ensuring fulfillment of any Buyer Incentives it authorizes to be earned by Buyer’s Customers relating to Runa Shop transactions.
4. Exclusivity: Unless otherwise agreed, Buyer commits to exclusively using Company’s Technology for the online distribution of Digital Assets and prepaid cards during the Term of this Agreement, except as it pertains to Digital Assets bearing Buyer’s own brand name.
5. Processing Fees: In addition to other reasons such as unavailability, Company reserves the right to make certain Digital Assets unavailable where Buyer’s Discount Rate share does not exceed applicable Charges, including card processing fees.
6. Chargebacks: Buyer shall be responsible for the following unless related to a failure or error by Company or the result of fraud: (i) successful chargeback amounts; and (ii) any fees (e.g. administrative fees) related to any chargeback (successful or unsuccessful) (collectively, “Chargeback Losses”).
7. Payment Details: 
   
   1. Payments to Company: From Runa Shop transactions, Company shall be entitled to retain the following as specified in the Order Form: (i) Company’s Discount Rate share; and (ii) any related Charges (including payment processing charge, and clawed back payouts pursuant to chargebacks) which Company shall be permitted to offset against Fees owed to Buyer. 
   2. Fees Paid to Buyer: To the extent any amounts remain from Runa Shop transactions, Company shall pay Buyer’s Discount Rate share on transactions in Runa Shop, (minus any applicable Charges and Buyer responsible chargeback amounts) as specified in the Order Form.