Unlock global payouts with simple, transparent pricing

The platform fee in our Enterprise and Custom plans is designed to provide you with a more tailored experience as your business scales. 

It covers advanced platform functionality, giving you access to flexible customization options that allow you to align your payouts with your business’s brand. In addition, you benefit from enhanced support levels and access to specialized features such as funding in multiple currencies and additional fraud management, which are critical for businesses with more complex operational needs.

Lastly, these plans also offer more competitive pricing models based on your usage volume, helping you to maximize value as your business and payout needs grow.

The setup fee for the Custom plan ensures that your business receives a fully personalized solution. It covers the additional effort and resources needed for your specific requirements, ensuring seamless integration, smooth onboarding, and continuous support. This fee allows us to meet your unique needs and provide a truly customized experience from day one.

Runa offers three types of FX rates depending on your plan and transaction volume:

• Standard FX rates: These are based on the mid-market rate, with a standard spread applied. This is ideal for businesses with lower transaction volumes.
• Discounted FX rates: Available in the Enterprise plan, these rates offer a reduced spread over the mid-market rate, providing better value as your transaction volume increases.
• Wholesale FX rates: Reserved for high-volume customers on the Custom plan, these rates offer the best possible spread, giving you near-cost access to FX rates to maximize savings as you scale your business globally.

In the Custom plan, Runa offers the flexibility to fund in a wide range of major currencies, allowing you to operate globally with ease. The supported currencies include:

• USD (U.S. Dollar)
• GBP (British Pound)
• CAD (Canadian Dollar)
• HKD (Hong Kong Dollar)
• EUR (Euro)
• AUD (Australian Dollar)

Runa supports a broad array of currencies for international disbursements, enabling your business to operate smoothly across global markets. Currently, you can disburse funds in the following currencies:

• Australian Dollar (AUD)
• Canadian Dollar (CAD)
• Swiss Franc (CHF)
• Chinese Yuan (CNY)
• Czech Krone (CZK)
• Danish Krone (DKK)
• Euro (EUR)
• British Pounds (GBP)
• Hungarian Forint (HUF)
• Japanese Yen (JPY)
• Mexican Peso (MXN)
• Norwegian Krone (NOK)
• New Zealand Dollar (NZD)
• Polish Zloty (PLN)
• Romanian Leu (RON)
• Swedish Krone (SEK)
• Singapore Dollar (SGD)
• United States Dollar (USD)
• South African Rand (ZAR)

Additionally, we are committed to expanding our offerings and will be adding more currencies in the future. This ongoing expansion ensures that as your business grows, our services will continue to meet your evolving needs in new and existing markets.

With our Enterprise and Custom plans, you can access a wide array of premium brands that can elevate your rewards or payout programs. Some of the globally recognized brands you can unlock include:

• Amazon
• Apple
• Nike
• Tesco
• Starbucks
• Uber

While Runa provides full access to these premium offerings within our network, some merchants may require approval of your specific use case before you can include them in your program. 

As part of your onboarding process, we will work closely with you to guide and assist in securing merchant approvals, ensuring the smooth integration of these premium offerings into your business.

Yes, all three plans—Starter, Enterprise, and Custom—come with a contract that outlines our terms of service. This ensures transparency and sets clear expectations for both parties, helping us deliver the best possible experience tailored to your business needs. 

Our team is always available to walk you through the details so you know exactly what to expect from your partnership with Runa.

All payout amounts are prepaid into our system, ensuring smooth and seamless transactions. Any additional fees, such as issuance fees or monthly platform fees, are billed electronically on a monthly basis. 

 

This helps streamline your financial management while providing clear visibility into your usage and costs. Our billing process is straightforward and designed to fit into your existing financial workflows effortlessly.

Yes, for our Enterprise and Custom plans, you’ll have a dedicated onboarding agent who will guide you through the entire integration process. 

This includes assistance with setup, navigating any merchant approvals, and ensuring a smooth launch of your program. We’re here to make sure everything is up and running quickly and efficiently so you can focus on growing your business.

Yes, you can change your plan at any time. Whether you want to upgrade for more advanced features or adjust your plan as your business evolves, we’re flexible to accommodate your needs. Contact our team, and we’ll help guide you through the process to ensure a smooth transition.

Each plan is designed to suit different stages of business growth, ensuring you have the right features and support for your needs.

• Starter Plan: Perfect for businesses starting out or those with smaller-scale needs. The Starter Plan offers unlimited use of the Runa platform with no setup costs, usage fees, or monthly minimums—providing a flexible solution without upfront commitments.

• Enterprise Plan: Ideal for growing businesses with larger-scale operations. In addition to unlimited platform use, the Enterprise Plan includes dedicated account management, onboarding support, and access to merchant-specific discounts. This plan is designed to give you the tools and support you need as your business scales.

• Custom Plan: Tailored for businesses that need a fully personalized solution. The Custom Plan allows you to embed the payout experience seamlessly into your own platform or user interface. This plan offers the highest level of customization alongside premium support and advanced features to meet your unique requirements.

Absolutely! Runa is designed to grow alongside your business. Whether you're handling small-scale domestic payouts or managing high-velocity global bulk disbursements, our platform can scale effortlessly to meet your needs. 

As your transaction volume increases, you'll also benefit from volume-based discounts and improved ROI, ensuring you get even more value as your business expands.

Security is a top priority for Runa. Our platform uses advanced encryption and continuous monitoring to safeguard your funds and data. In addition, we offer comprehensive reporting tools that provide full transparency, allowing you to track every payout with confidence. 

While we don’t offer a traditional free trial, our Starter Plan is free to use with no time limits or hidden costs. This allows you to explore the platform’s features and functionality without any initial commitment, giving you the flexibility to see how Runa can work for your business before scaling up.

No hidden fees, no surprises! 

Our Starter Plan is completely free to use, offering you full access to the platform without any setup charges. 

The Enterprise Plan provides flexible, transparent pricing options tailored to your business needs so you can focus on scaling without worrying about unexpected costs. 

For the Custom Plan, there’s an onboarding fee to ensure you get a fully personalized solution designed for more complex use cases.