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We understand the importance of maintaining control over your gift card program. Fast and efficient approval processes are critical to ensuring that your brand is presented in a way that aligns with your business goals, whilst also ensuring you can drive revenue faster.
That’s why we’ve optimized the approval process, making process improvements to provide you greater transparency and control over your approvals.
Improved Visibility in Your Customer Approvals Portal
We've provided more detail and greater transparency in the Portal. Now, whenever an approval request is granted, declined, or flagged for more information, you will see who took the action and when.
Key Information Displayed:
For every Brand Approval request, the portal will now show:
- The time an approval was requested.
- The time an approval was granted and the approver's name.
- The time an approval was denied and the approver's name.
- The time an approver requested more information and the approver's name.
Important: These changes are effective from Tuesday, April 29th. This enhanced visibility will apply to all approval actions taken from this date forward. Historical data prior to this date will not include this information.
What do you need to do?
There is no action needed for you. You will see these changes automatically the next time you access the portal.
This enhancement aims to streamline your gift card program management processes. We value our partnership and are committed to providing you with the tools necessary for success on the Runa Platform. If you have any questions, please reach out to your Partner Manager.
